Noise Complaints in Existing Apartment Blocks

Noise Complaints in Existing Apartment Blocks

Over the last few years we are noticing a rise in noise complaints in existing apartment blocks. There may be many reasons for this. Noise problems range from airborne noise transmission from voices TVs and music to footfall impact noise caused by high heels on wooden/tiled floors – it is usually the impact noise that is noticed most by the residents if the unit above has changed their floor finish from carpet to wood.


In many cases even if the floor assembly has been designed and constructed to provide adequate airborne isolation, impact noise can still be a major problem. One of the main problems is if works to the floor finish have been undertaken, changing it from carpet to timber. Even if it passes the sound test, the perceivable rise in impact noise often leads to complaints, as carpet and underlay normally provides a good degree of impact sound isolation. Taking this into account it’s very important that impact isolation design, is taken into account before the installation of a hardwood and/or ceramic tile finish.

If you think you may have a problem with sound in your dwelling and/or you have encountered complaints from a neighbour due to changes you have made to the floor finish then please contact us now. Try to describe the noise problem in as much detail as possible. Describe the nature of the sounds, when and where you or your neighbour can hear it. Is it impact noise or airborne noise or a combination of both? The more information you can provide us, the quicker we can try to determine the nature of the problem and find a solution. It may be as simple as the installation of an acoustic resilient membrane to the floor.


In our experience, if careful consideration is shown to the acoustic element of the floor upgrade, it should reduce the chance of complaints at a later stage, which will also avert costly legal battles at the end of the project and which often leads on to expensive remedial works.

We can come in prior to works commence and undertake a sample sound test of the existing floor partition, thereafter we can advise on the acoustic design of the floor. once the works have been completed we can then undertake a final precompletion sound test to show compliance with Building Regulations Part E.

If you are about to make changes to your apartment floor, and you require acoustic design advice, then please contact us now at:  or phone me directly on 07775623464.

Noise Flanking Paths

Noise Flanking Paths

To reduce the chance of sound testing failure, it is imperative that flanking transmission is considered at the design stage to reduce potential noise flanking paths. Good detailing at the design stage will minimise this effect and optimise the overall levels of acoustic privacy achieved. If designing for residential units, design advice on flanking details must be followed to maximise the possibility of achieving the specified acoustic performance. It is imperative that the design advice is followed, otherwise the site sound insulation values may not meet the performance criteria required and subsequent expensive remedial treatment may be required.


Flanking sound is defined as sound from a source room that is not transmitted via the separating building element e.g. the wall or floor partition. The sound is transmitted indirectly via paths such as external walls, windows, doors and internal corridors. One of the easiest ways of dealing with sound flanking issues is to use isolation strips around the perimeter of the partitions at the edges of floors and walls, this should be finished with acoustic sealant

One of the main reasons for flanking sound test failures is when the inner leaf of the perimeter wall is built with light weight blocks. This acts like a large snare drum and the sound simple travels straight up the wall from one flat to the flat above and/or below. Even if you have used a acoustically robust wall and/or floor partition the sound insulation testing may still fail. If you have used lightweight blocks in your onsite construction and the building fails the sound test you may need to construction independent internal plasterboard lining throughout the inner perimeter wall, this should isolate the lightweight blocks and ensure the flanking path is minimized.

If the onsite construction has gaps, cracks or holes it will conduct airborne sounds and can significantly reduce the sound insulation of a construction. For optimum sound insulation a construction must be airtight. Most small gaps can be sealed at the finishing stage using Gyproc jointing compounds. Small gaps or air paths around perimeter Gypframe framework can be sealed with sealant. At the base of the partition, gaps will occur which can be filled with acoustic mastic.

If you would like more information in regards to sound insulation testing and or acoustic design advice, then please call us now at or call me (Darren) direct on 07775623464.

Sound Insulation Testing in London

Sound Insulation Testing in London

London is a massive city containing over 9 million people density and high rise apartments. With many living in this overcrowded environment it is essential that noise transference between adjoining properties in kept to a minimum for the occupant’s well-being. One way of ascertaining that a building is in compliance with Building Regulations Part E for the prevention of noise transference, is to undertake Sound Insulation Testing in London.


We have undertaken thousands of sound insulation tests throughout London and the South East on all types of projects from simple flat conversions to large developments containing hundreds of flats. We also undertake Sound Insulation Testing where a lease holder dispute has arisen, i.e. where the buildings lease stipulates that wooden floors should not be used instead of carpets and as a result of the change of floor finish the noise levels have increased – especially the impact noise. We can also undertake sample sound testing to highlight the existing noise levels so a targeted acoustic design can be undertaken.

Plate A – Tapping Machine for Impact Sound Testing

Impact Sound Testing

Currently we are also experiencing a rise in the amount of sound testing required to existing blocks of flats, such as existing council stock. This is hardly surprising as the amounts of noise complaints have more than doubled within the last 10 years due to residents experiencing excess noise between the dividing wall and floor partitions.  By utilising our extensive knowledge of different materials and construction we can forward a simple, explanative cost effective solution for wall and/or floor upgrade. Where our clients have followed our advice they have achieved a 100% success sound test pass rate ensuring compliance with Part E of Building Regulations.

APT Sound Insulation Testing offer both preconstruction and post construction design solutions if a project has failed the sound testing. We also offer onsite inspection services to ensure that the sound insulation elements are being installed as per manufactures guild-lines.

If your require pre-completion sound testing and/or you would like acoustic design advice on your project, please contact us now at

Sound Testing for Leasehold Compliance

Sound Testing for Leasehold Compliance

Clients often get in touch with us when they have run into trouble whilst undertaking refurbishments to their London apartments. In many cases they have a lease agreement that requires a sound insulation test be undertaken prior to the commencement of works and secondary sound testing upon completion of the works. Most people do not adhere to their lease agreements because they haven’t read the conditions which may result in very costly modifications to the finished floor finishes at the end of the project.


Many lease agreements contain something similar to the following conditions: ‘If the tenant wants to change the floor construction within his dwelling he shall’:

  • Commission an independent acoustic consultant to carry out a pre-installation test, design the new acoustic installation and carry out a post installation test and provide the results to the landlord’s surveyors for approval; and
  • Invite the Landlord’s surveyor to inspect the acoustic insulation before it is concealed; and
  • Accept that the Landlord, whilst granting this Licence, does not accept any responsibility for the design or performance of the insulation provided and that if any issues arise, the Tenant will address these immediately. In the event of reasonable complaint being upheld by the Landlord or his agent concerning noise affecting other Tenants within The Building, the Tenant will arrange for carpeting (the provision of which shall be determined by the Landlord) to be positioned and maintained at the Tenant’s sole cost.

To overcome potential problems and neighbour disputes we can undertake Sample Sound Testing of the existing construction. This offers an accurate overview of the acoustic performance of the existing floor partition/s prior to the commencement of construction works. we can then undertake an acoustic design review  to improve the performance of the existing floor partition – even if you are changing the floor finish from carpet (soft finish) to engineered timber floor (Hard finish) We can also undertake a site visit – This allows us to check that the installation team is installing the acoustic materials as per manufacturer’s guidelines. We can then undertake Precompletion Sound Testing in-line with Approved Document E. This provides an accurate overview of the acoustic performance of the upgraded partition/s, the results of which can be handed over to the relevant person for sign off.

If you are about to make changes to your apartment, and you think you may require Sound Testing for Leasehold Compliance and/or our acoustic test and design service, then please contact us now at:  or phone Darren directly on 07775623464.